Employee Assistance Program
A Tasmanian provider
We believe in being able to provide accessible, locally based Employee Assistance Program (EAP) services for organisations and their employees.
Employee Assistance Program (EAP) Tasmania
Positive Solutions is a wholly Tasmanian Employee Assistance Program provider with the capacity to provide services to employers and employees in all regions of Tasmania. Our EAP services are highly responsive and provide professional support for employees experiencing personal or work-related issues.
What is an EAP?
An EAP is a suite of services that are provided to support employees’ psychological wellbeing. Typically, the main service under an EAP is normally referred to as the counselling service. It is a free and confidential counselling and support service which organisations offer to their workforce (and in some cases, also to their immediate families) to assist them in being able to manage work or personal related issues.
Employee Assistance Package
We provide tailored employee assistance packages including services such as:
- Counselling
- Training
- Supervision
- Onsite support
- Critical incident management
- Manager/supervisor support sessions
- Workplace mediation
- Conflict coaching
- Workers Compensation
Our Service
We have a team of experienced counsellors, psychologists, social workers and mediators who can assist with a wide range of issues. Some of these issues may include:
- Stress, anxiety and depression
- Work/life balance
- Relationship difficulties
- Family separation
- Managing conflict
- Addictions
- Trauma, loss and grief
- Financial difficulties
- Work and career problems
- Managing change
- Sexuality and Gender identity
- Bullying and harassment
- Positive Parenting
I am an Employer
How do employees access the program?
After an EAP arrangement has been established, there are several methods to access services:
- For counselling, all employees may call our Hobart office to book an appointment at any one of our offices.
- To use EAP in dealing with difficult issues, providing training or education sessions or for staff supervision, managers can contact our Hobart office.
How can I set up an EAP?
Simply call our Head Office, 6223 5612 or submit a sign up form. We will assess your individual organisational needs to develop an EAP which fits with your requirements.
For further information on our EAP services for employers
Click here to find out more information.
I am an Employee
Who can use this Employee Assistance Program?
Where your employer has an agreement with us, you will be able to voluntarily access EAP services at no cost*. This agreement may also apply to your family members.
To check if this is the case inquire at your workplace or contact our office.
*cost covered by your employer for a limited number of sessions.
How do I access this Service?
We are able to provide counselling and support services in person in our Hobart, Launceston, Burnie, and Devonport offices. If you are unable to attend one of these locations we are also able to offer appointments via telephone or online.
To make an appointment please call our Hobart office during business hours at 6223 5612.
If you are requiring after hours EAP support please call the 1800 number provided to you via your employer
Located in Hobart, Launceston, Burnie, Devonport, Wynyard and St Helens
Our Service is Confidential
Any service that you engage with at Positive Solutions is 100% confidential. We will only share information with employers where we are required to by law or where you have consented for us to do so.
Our Staff
Our services are delivered by qualified and experienced psychologists, social workers, counsellors, mediators and educators who have a diverse range of qualifications and specialisations.
All staff work within strict ethical guidelines under best practice policies and procedures. Practitioners attend ongoing professional training and development and receive regular supervision.
What is the cost?
We want every workplace to be able to have cost effective and high quality EAP services. An affordable fee structure will be negotiated in consultation with you, based on your needs.
We have a Prompt Response
All our calls are answered by our Hobart based staff who will arrange an appointment for counselling usually within 72 hours of your request. If you are unable to attend one of our locations we can arrange telephone or online appointments.
Frequently Asked Questions
Fact or Fiction
Get In Touch Today.
To make an appointment or to obtain further information on any of our services during business hours please call or email.
Call: (03) 6223 5612
Positive Solutions has offices located in Hobart, Launceston, Burnie and Devonport.
Hobart Office: 165 Davey Street, Hobart TAS 7000
Launceston Office: 76 York Street, Launceston TAS 7250